All orders are processed with the utmost care in our atelier in Berlin, Germany. We process and send orders during our main processing & shipping hours, Monday to Friday, from 10:00 am to 5:00 pm CET (with the exception of German public holidays). Please allow 1-3 days of processing time after the order is placed, taking in consideration possible time-differences and our personalized packing. Once your package has been shipped from our Atelier in Berlin, you will receive an e-mail containing your tracking number.

Please note that we cannot deliver to post office boxes.

Please note that all our products are Made to Order. Please allow a period of 6-8 weeks for your piece to be shipped. Please refer to the chart below for possible shipping methods as well as shipping costs and delivery times for your destination.

Shipping Options Delivery TimeCosts
Germany Standard 1-2 days 15,00 €
Express 1 day 30,00 €
Europe (EU) Standard 3-7 days 25,00 €
Express 1-2 days 50,00 €
Europe (Non EU) Standard 5-8 days 35,00 €
Express 1-3 days 70,00 €
USA Standard 6-8 days 45,00 €
Express 1-2 days 70,00 €
Asia Standard 6-10 days 45,00 €
Express 2-3 days 100,00 €
Rest of the World Standard 5-15 days 50,00 €
Express 2-4 days 130,00 €

The posted shipping time frame is contingent upon credit card approval and may be delayed should we experience difficulties in obtaining authorization.

FREDERICK & SOPHIE insures each purchase during the time it is in transit until it is delivered to you. All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. If you prefer to have your order shipped with ‘Signature Required’ please contact so that we may make arrangements.